Don't worry, we have all the information you need regarding choosing the perfect size rug for your space Read our rug placement guide. 

Yes, we sure do! We recommend sending us; a photo of the space where you want to place the rug, the members in your family (including pets), the size of the area and any other requirements you may have. Once we have this information, we can recommend a few rugs that would look great and suit your home lifestyle.

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Natural and synthetic fibres each possess unique characteristics. Synthetic fibres like polypropylene and polyester offer a high degree of durability and stain resistance, meaning it is difficult to wear them out. Natural fibers like wool and cotton have been around for centuries and offer vivid colours, excellent wearability and great appearance retention.

You can read more about the benefits and difference between natural and synthetic rugs on our blog: The Journal

Each rug making technique have their unique benefits and that there is a case for every method of construction, from handwoven to machine-made. A lot of it depends on your personal preference, taste, budget and what conditions the rug will live under.

Handwoven rugs are meticulously made by hand, with the artisan weaving a horizontal weft yarn through a vertical warp yarn. 

Handwoven rugs are meticulously made by hand, with foundations in which the horizontal weft yarn is interlaced onto vertical warp yarn. When the rug is almost complete on the loom, the warp yarn forms the fringe of the rug, which creates the foundational strength of the rug. You can tell if your rug is of high quality if it has an authentic fringe. 

Hand-knotting refers to a process whereby the area rug is created knot by knot on a loom to create a pile. This creates a durable and long-lasting rug. Hand knotted rugs require a high level of hand craftmanship and are of premium quality. 

Hand-loomed rugs are pile rugs hand made by up to 4 people working together on a traditional looming apparatus which assists in interlacing the warp and weft, to create tight and secure knots.

Hand-tufted rugs start as a design on a stretched-out canvas. The weaver uses the design on the canvas as a guide to skilfully ‘shoot’ in the yarn into loops with a tufting gun to create a pile. Once the pattern is finished, the rug is secured with high grade latex and another canvas backing to secure the tufts.  This is an efficient way to make a rug and due to it being less labour/time intensive, creates affordable options for those looking for natural fibre rugs. 

Machine-woven rugs are made by power-looms and are usually composed of synthetic materials such as Polypropylene and Polyester. They are quick to make, require very little hands-on labour, making them the most affordable rugs on the market. They are excellent for families with young children and pets are they are durable and stain resistant. 

Unfortunately, we don't have a showroom yet, but we have samples for our hand-woven rugs that we can loan out to you free of charge but there will be a $30 deposit that will be refunded once the samples have been sent back to us.

We aim to dispatch your rug within 3-5 business days from our warehouse in Sydney. 

Estimated shipping times are between 1-3 weeks from when the rug is dispatched, depending on where you live in Australia.

Yes, we provide free shipping to most of Australia, unless you are in a very rural or remote area. Sometimes we would need to contact you to let you know that there is an extra cost for shipping. This is rarely required as we ship to 95% of Australia.

We want you to love your rug, so if it’s not what you expected or you have changed your mind we offer 14 day free returns. Please see our returns policy for more information. 

Afterpay is a payment option that offer a pay later service. It’s basically lay-buy but you get the product up front and pay it off over a 6 week period. It’s interest free, so long as you don’t miss a repayment. You can read more about AfterPay via this link: https://www.afterpay.com/en-AU/how-it-works

All our machine-made rugs are within 1% of the described size. Our handmade rugs are within 1-3% of the described size. This is due to the nature of them being woven by a human being and the tension on each knot or weave.

We may be able to partner on custom size order from any of our Slow Weave or Lustre Luxe rugs, however we cannot offer any custom design orders at this time or any custom sizes of our other collections. Custom size orders from our Slow Weave or Lustre Luxe rugs can take up to 4-5 months. Please email us at hello@rugsforgood.com.au if you are interested in a custom size order.